Privacy Policy
1. Information We Collect
We collect information you provide directly, including your full name, phone number, and municipality affiliation when you register. We also collect information about your use of the app such as service requests, permit applications, and payment transactions.
2. How We Use Your Information
Your information is used to provide and improve municipal services, process payments and permit applications, send service notifications and announcements, respond to your inquiries and support requests, and comply with legal obligations.
3. Data Sharing
We do not sell or rent your personal data. We may share information with your municipality to fulfill service requests, with payment processors to complete transactions, and with authorities when required by law.
4. Data Security
We implement industry-standard security measures to protect your personal information, including encrypted data transmission and secure storage. However, no method of transmission over the internet is completely secure.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time through the app settings.
6. Your Rights
You have the right to access, correct, or delete your personal data. You may also request a copy of the data we hold about you, opt out of non-essential communications, and withdraw consent where processing is based on consent.
7. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact your local municipality office through the Contacts section of the app or reach out via the Support Chat.